Residential Property Management
Commercial Property Management, Inc. is the leader in RESIDENTIAL RENTALS for Southern Oregon. We are a full service Property Management organization. We understand our property owner's concerns about trusting a property management company with their investment property. Be assured we are professionals with over 33 years experience and an amazing team that are dedicated to your properties safety and security.
Below are some Frequently Asked Questions (FAQ's). We have provided these in hopes of making your decision to trust us with your investment property an easy one.
Q. What is different about Commercial Property Management from other property management firms?
A. All our property owners are assigned their own property manager so they are well represented and don't get lost in the shuffle. Owners can enjoy the benefits of working with a large management company, but also receive personal service. Commercial Property Management has served the
Southern Oregon community for more than 30 years. Over the past several years, we have increased our service abilities by automating our systems, offering networked locations in both Medford,
Ashland and Grants Pass, and developing and initiating an internal improvement strategy that has resulted in our becoming a more resourceful, streamlined, team-based and professional company.
We provide property owners with a comprehensive program that includes tenant screening and placement, accounting services and administrative support to handle all tenant-related issues. We also have a long list of professional associates who help us maintain and improve homes and buildings.
As a company, we are focused on customer service and tenant relations. But we are also committed to providing a healthy and productive workplace environment for our employees. Investment in our people is important to ensure that properties we manage are handled professionally and with special regard for the owners. The following is our mission statement, which illustrates our commitment to both employees and clients.
Commercial Property Management empowers its employees by creating and maintaining a positive workplace environment. We will serve our clients by acknowledging their goals and meeting or exceeding their expectations. We are committed to innovation, growth and honoring our Corporate Values.
Our Corporate Values include Integrity is our trademark, Service...setting the standard, Be Accountable in all that we do, Incorporate Growth, passion, and innovation in our work, and Its all about Trust. We use them in our everyday activities, when we relate to our clients, and in our interactions with one another. With a 40-plus member staff, including 15 trained property management professionals, Commercial Property Management takes excellent care of your investment. When appropriate, we can help you plan ahead and make decisions so you can increase the value of your property and make the most of your investment dollars.
Q. What are Commercial Property Management’s standards for service?
A. Commercial Property Management adheres to all federal, state and local housing regulations. We are also the only Accredited Management Organization (AMO) between Redding and
Eugene. This certification is the highest level of professionalism a property management company can achieve. The AMO literally holds our company to a strict code of industry ethics and standards. Therefore, our clients are assured that we are not only operating in compliance with laws, but are providing services at a higher level.
Q. What services are included in monthly fees?
A. As your property management company, we take care of every renting and leasing detail. We also customize plans to fit with your specific needs and the requirements for your property. Some of our services include:
Q. How much will I have to pay for your services?
A. Our fees are related to the size, type, and the number of units we are responsible for managing. At your request, one of our property management experts will meet you at your property to assess your needs and customize a program. Initially, we charge a set up fee, which varies according to the property, type of building and number of units.
Q. How does your accounting system work?
A. We provide monthly payments accompanied by a report that itemizes activities on your property such as income and expenses. For example, the report will list any amounts paid or owed to those who have repaired or upgraded your property. These reports also include year-to-date information, which is useful for your personal records and for tax purposes. Our accounting staff mails out property owner disbursements and reports on or around the 25th of each month. For your convenience we also have the ability to direct deposit you check as well.
Q. Who pays for maintenance?
A. Included in our fee is the coordination of maintenance on your property. Commercial Property Management has an affiliate business that is experienced with both residential and commercial properties and knows how to perform basic repairs such as plumbing, electrical and carpentry. Rate sheets are available upon request.
To protect you from unexpected expenses, our policy is to limit the amount of money we can spend in a month without your authorization. If we believe an expense is necessary but is over the limit, we will provide you with the information and either get your approval or work out a different solution. If you are not available and a situation is considered an emergency involving essential services, we are required by
Oregon law to handle it immediately. If you prefer to perform your own maintenance and repairs, we are happy to call you with tenant requests.
Q. How do you handle large repair jobs or upgrades?
A. We have excellent resources with reasonable prices through our Concierge Program. In fact, we have a list of recommended businesses in a variety of industries, including quality contractors, painters, plumbers and others in the construction field. If you have major repairs or remodeling work you want done on your property, we suggest you contact us or someone from our Concierge Program to provide an estimate for services.
For more information contact us at 541.773.6400 or email info@commercialpm.com
*All information provided on this site is deemed to be accurate at time of input. Information is subject to change without notice.
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Residential